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INTAKE COORD-IHE

Interim Healthcare Of Leesburg LLC

Leesburg, Florida

About the Job

  • Assists the Client Services Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards.
  • Receives referral calls, documents job orders, assists in staffing orders with qualified personnel and/or organizes/reorganizes job schedules for home care personnel.
  • Verifies client insurance.
  • Creates files for employees, verifies licenses/education credentials, certifications, performs background checks, and places advertisements for staff positions.
  • Assist with marketing, payroll and/or collection functions as needed.
  • Ensures all assigned office functions are completed in compliance with federal, state, local laws and accreditation regulations, as well as policies, procedures and standards of Interim of Central Florida.
  • Promotes agency through education to prospective and existing patients/clients.
  • Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
  • Adhere to attendance policy.  Report to work on time as scheduled.  Completes required training and attends staff meetings.
  • Project a professional appearance and a willing, positive and courteous expression in performing tasks.  Cooperates with fellow workers, supervisors, residents, visitors, etc. in performing tasks.
  • May have access to personal health information (PHI) necessary to fulfill the above duties and responsibilities.  Access to use and ability to disclose PHI is further defined by each organization/department.
  • Ensure compliance with all federal and state rules and regulations. Complete other duties as assigned by supervisor.
  • Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
  • Received and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
  • Communicates with patient/client and family regarding arrangements for the initiation of care/services.
  • Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
  • Receives and logs referrals.  Prepares reports and responses to inquiries.  Provides telephonic contact and system data entry for customers seeking care/services.
  • Actively promotes care/services to prospective patients/clients.
  • Actively participates as part of a high performance work team to drive and manage change to deliver exceptional patient/client service.

Job summary

Location

Leesburg, Florida

Employment Type

Full Time

Experience

At least 1 year(s)

Job Function

Intake Coord-Ihe

Contact Us

Where quality care and solid management go hand-in-hand.

DSI Management, LLC.
1890 State Road 436
Winter Park, FL 32792, USA

For more information on DSI Management's services, or to speak to someone about your specific facility, please call 407-645-3211.

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a leader in Healthcare Management since 1982.